FAQ
Delivering Excellence as Your Preferred
Generic Pharmaceuticals Provider
FAQ'S
How do I open a new account with Dynasty Pharmaceuticals?
Opening a new account with Dynasty Pharmaceuticals is a straightforward process. Simply reach out to our dedicated customer service team, and they will guide you through the necessary steps, including gathering the required documentation and completing the account setup.
What is the minimum order requirement for new accounts?
At Dynasty Pharmaceuticals, we have a flexible approach to accommodate the needs of our customers. While there is no specific minimum order requirement for new accounts, we offer free 2nd-Day Air shipping with a minimum of $125 order. We encourage you to connect with our team to discuss your specific needs and ensure we can meet your expectations.
What payment options are available for new accounts?
We offer various payment options to facilitate convenience and flexibility for our customers. These options include credit card payments, electronic fund transfers (EFT), and traditional check payments. Our team can assist you in selecting the payment method that best suits your preferences.
How does Dynasty Pharmaceuticals handle product returns or exchanges for new accounts?
We understand that product returns or exchanges may be necessary on occasion. In such instances, please contact our customer service team, and they will guide you through our return/exchange process. We strive to ensure customer satisfaction and will work with you to resolve any issues promptly and efficiently.
