Job Description
SUMMARY: A Security Officer will provide safety, security and loss prevention services to the resort, our employees and our guests.
Essential Duties and Responsibilities: • Promote safety awareness to employees and guests throughout the resort by identifying, reporting and/or correcting any safety problems or misuse of company property.
• Provide a highly visible presence in order to deter criminal activity and violations while ensuring the proper and lawful use of all Snowbasin properties.
• Assisting/interacting with guests and staff in a professional and courteous manner while providing a high level of customer service.
• Performing patrols of the property both on foot and in a vehicle; maintain patrol logs as well as daily shift reports and incident investigations.
• Adapting to wide variety of dynamic situations while making critical or difficult decisions in urgent situations.
• Enacting general emergency procedures; coordinating and responding to emergencies.
• Interfacing with emergency and law enforcement services along with other EMS authorities.
• Cooperating with law enforcement and assisting with investigations when necessary.
• Additional duties may include but are not limited to: inspecting AEDs, restocking first aid kits, updating locks and keys and more.
• Perform additional tasks as requested by the PS&S Manager or other Management Team members; occasionally attend meetings and trainings outside of the regular work week.
Qualifications: • High level of energy and enthusiasm for guest service, safety and the security of the resort.
• Proven ability to motivate employees around safety and drive engagement.
• Exceptional employee/guest relations skills with the ability to remain calm in stressful situations.
• Ability to negotiate, coach and problem solve in an effective manner while building and maintaining positive relationships.
• Strong organizational, analytical, problem-solving and conflict resolution skills.
• Effective computer and writing skills including proficiency in incident reporting and documentation.
• Weekend and holiday availability required as well as flexibility with work schedule; available on-call as necessary.
Education and Experience: • Minimum of High School diploma or GED
• Possess the ability to maintain confidential information - both written and verbal
• Possess valid US Driver's License, and the ability to pass a motor vehicle record check
• Functional use of Microsoft Word, Excel, and Outlook
• Basic written communication skills (grammar and spelling)
• Must be 21 years of age
• Previous experience in safety and loss prevention (specifically in hospitality and/or resort or campus setting), surveillance, law enforcement desired
Job Tags
Holiday work, Immediate start, Shift work, Weekend work,