Veterinarian - Full Time Job at Lap of Love, Oakland, CA

Vy9rVUJaS0QyZ2JqWldWaFN5K3d6TXM4NlE9PQ==
  • Lap of Love
  • Oakland, CA

Job Description

Join Lap of Love as a Call Center Representative and Love What You Do!

Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.

Essential Functions & Responsibilities:

  • Provide customer service by engaging in positive interactions with pet families
  • Answer a high volume of customer service calls in a work from home/ remote environment
  • Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
  • Gather and accurately document the pet’s medical information and schedule appointments in an effective manner
  • Meet all productivity, quality, and performance standards
  • Guide emotional conversations in a calm and peaceful manner
  • Go above and beyond to provide stellar customer service to pet families and our veterinarians
  • Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
  • Other duties may be assigned to the employee to ensure the highest standard of customer service

Job Tags

Full time, Remote job,

Similar Jobs

CHS Inc

Custom Applicator Job at CHS Inc

 ...ready for a long-term career? CHS, Inc has an opportunity to join our agronomy team as an Applicator in Colby, KS! We build strong on-farm relationships with some of the best-known brands in agriculture to deliver and apply custom fertility and crop protection solutions... 

Monadnock Community Hospital

Orthopaedic Surgeon - Full Time Job at Monadnock Community Hospital

 ...Hampshire, is searching for a full-time community based Orthopedic Surgeon to join a small but vibrant multispecialty group on the...  ...joint replacement, pediatric orthopedics, deformity correction, and spine surgery. We invite you to learn more about our practice and expert... 

Minnesota Pollution Control Agency

Land Compliance Manager - Pollution Control Program Administrator Job at Minnesota Pollution Control Agency

 ...following qualifications: A) Two years of experience supervising environmental activities in one of the following program areas: Water Quality...  ...sponsor applicants for work visas. In compliance with federal law, all persons hired will be required to verify identity and... 

Precision Lighting & Electric

Electrician Job at Precision Lighting & Electric

 ...routinemaintenanceon electrical wiring and systems Adhere to all quality and safety codes Qualifications: Previous experience in Electrical Preferred but will accept people with little to no experience Familiarity with electrical schematics, blueprints... 

Get It - Executive

Care Coordinator - Remote Job at Get It - Executive

We are excited to invite applications for the position of Remote Care Coordinator! This role is perfect for individuals who are passionate about making a difference in the lives of children, youth, and families facing behavioral health challenges. Who We Are: We are...